Privacy policy
Last updated: November 9, 2026
VendVite lets real estate brokers send letters to the homeowners of an area and receive their requests for a property analysis. This policy explains what personal information we collect, why, who we share it with, how long we keep it and how to exercise your rights.
Person in charge of the protection of personal information
VendVite’s person in charge of the protection of personal information ensures this policy is followed. For any question, request or complaint, write to [email protected]. We reply within 30 days of receiving your request.
If you received a letter
Your address. The broker chooses an area. Each letter is addressed to a postal address in that area, verified against Canada Post records, with no name. We use the address to print and mail the letter, then to show the personal page linked to its QR code.
Your personal page. It shows your address, a street photo (Google Street View) and, in Quebec, the property’s municipal assessment when the address matches a single dwelling on the property assessment roll. The assessment is public data, taken from the open data of the Ministère des Affaires municipales et de l’Habitation. The page is not indexed by search engines.
During your visit. Under a pseudonymous identifier, we record that the page was opened, how long it stayed open and the steps reached, such as opening the form. These measurements are used only for campaign statistics. The broker does not receive them in detail, and they are never sold or used for advertising.
If you make a request. You give us your name, a mobile number or email, your selling timeline (optional) and, if needed, the corrected address. We also keep what the page showed you, such as the municipal assessment displayed, so the broker prepares your analysis from the same data. This information goes only to the broker named on the letter, who contacts you to prepare and deliver a comparative market analysis, and who may record their follow-up in their VendVite workspace. If you give an email, we send you an acknowledgement.
Stop receiving letters. Write to [email protected] with your address and we will remove it from future mailings.
If you are a broker
We collect your account information (name, email, phone, agency, title, photo, page text, billing address), your campaign information (areas, selected addresses, letters) and your activity in your workspace, such as sign-ins. We use it to provide the service, bill you, contact you and protect your account. Payments are processed by PayPal: we do not keep your card details.
If we invite you by mail. We use the public professional details of your broker listing (name, agency, title, phone, mailing address) to send you a sample letter and a personal invitation. In Quebec, if that letter’s address matches exactly one dwelling in the property assessment roll (MAMH open data), the letter and your invitation page show its last known value, just as your homeowners would see theirs. This value is computed when shown and is neither stored in your file nor shared with anyone. To stop receiving our invitations, write to [email protected].
Service providers and processing outside Quebec
Service providers process some information on our behalf, only to operate the service: cloud hosting and database, email delivery (SendGrid), maps, street photos and address suggestions (Google Maps Platform), payments (PayPal) and postal delivery (Canada Post). Some of these providers are located outside Quebec, notably in the United States, so your information may be stored or processed there.
Retention
- Homeowner requests: 36 months after the last activity (request, follow-up or analysis delivered). After that, we erase the name, contact details, notes and what the page showed. Only anonymous statistics remain.
- Personal page visit measurements: 36 months, then deleted.
- Broker accounts: as long as the account is active, then as required by law, including tax law.
- Campaign address lists: kept with the campaign record, for its follow-up and our accounting obligations.
Your rights
You may ask to access the information we hold about you, to correct or delete it, or to receive a copy in a structured, commonly used technological format. You may also withdraw your consent at any time, for example so the broker stops contacting you. Write to [email protected]: we may ask you to confirm your identity.
If you are not satisfied with our answer, you may file a complaint with the Commission d’accès à l’information du Québec.
Cookies
We use one cookie for your language (pwa_lang), a pseudonymous visit identifier valid for 30 days that is used for campaign statistics (vv_audience) and, for brokers, the session cookies of their workspace. No advertising cookies or third-party analytics. Google may set its own cookies when the map or street photo is displayed.
Security
Information travels encrypted (HTTPS) and only the people who need it have access: the broker concerned and the VendVite team. If a confidentiality incident presents a risk of serious injury, we notify the Commission d’accès à l’information and the people concerned.
Changes
We will update this page as needed. The date at the top shows the latest revision.